Shipping Policy

This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Auroariel.

MAIN SHIPPING METHODS

There are three shipping methods we offer, including rush shipping and standard shipping. We will arrange the best Courier according to your choice of shipping method and shipping address.

1) Standard Shipping(Delivery in 30-45 days)-Free!!!

2) Premium Shipping (Delivery in 25-35 days) -$19.89

3) DHL/FedEx/UPS(Delivery in 10-25 days)-$49.89


Do I have to charge duty and import fee?

Any tariff or import duty will be imposed on the package when it arrives in the destination country. These fees must be paid by the recipient of the package. Unfortunately, because the customs policies and import taxes vary greatly from country to country, we can't control these costs or tell you what they are.

Before placing an order, it's better to contact the local customs to know the current charging situation, so you won't be surprised by the unexpected charging.

Is there any extra charge for international transportation?

In some cases, VAT or other taxes, duties or fees will be levied in your destination country. The additional costs of taxes or customs clearance must be borne by the payee; we cannot control these costs or predict their amount. Customs and tax policies vary widely from country to country; you should contact your local customs for more information. When customs clearance is required, it may cause delay beyond our initial delivery estimate.


Apo / FPO / DPO shipment

We are sorry that the P.O. Box and military address (APO, FPO) could not be delivered. Please leave a message when placing an order in the u.s.region. For example, if you are in Guam, Puerto Rico, you can specify Guam, Puerto Rico in the country section of the order. Customers from Brazil should leave a message to provide us with your 11 CPF.

Note: if you choose to deliver regularly, your package will be delivered directly to your home once, or will be delivered to your local post office. Then you need to bring your tracking number and your personal ID card to collect your items. We'll let you know as soon as your parcel is sent.

What happens if I'm not here when the order arrives?

If you are not present when the package arrives, the carrier will leave a card or call to tell you where it is. It can be in a safe place, or a card detailing how to pick up or reschedule a shipment. If you do not receive any information from the carrier please contact our customer service immediately, Our email:auroariel@outlook.com we will assist you to find your package, please don't worry